Privacy Policy

Effective Date: 24 April 2026

The Inward Group (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us regarding our services.

1. About Us

The Inward Group is a UK-based business providing services to international companies seeking to establish or expand their presence in London and the United Kingdom.

If you have any questions about this Privacy Policy or how we use your data, please contact:

Email: annabelsingh@theinwardgroup.uk

2. Information We Collect

We may collect and process the following personal data:

Information You Provide Voluntarily

When you complete our contact form or otherwise communicate with us, we may collect:

  • Full name

  • Email address

  • Phone number (optional)

  • Any information you include in your enquiry

Automatically Collected Information

When you visit our website, we may collect certain technical and usage data through Squarespace analytics tools, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral source

  • General location data (country/city level)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services

  • Communicate with prospective clients

  • Personalise our services based on your business needs

  • Improve our website performance and user experience

  • Understand website traffic and visitor behaviour through analytics

  • Maintain security and prevent misuse of our website

4. Lawful Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Legitimate Interests – to operate and improve our business and services

  • Consent – where you choose to submit information through our forms or opt into communications

  • Contractual Necessity – where processing is required to discuss or provide services requested by you

  • Legal Obligations – where required by law

5. Marketing Communications

If you choose to receive updates or marketing communications from us, we may use your contact details for this purpose.

You may unsubscribe or opt out at any time by contacting us at:

Email: annabelsingh@theinwardgroup.uk

6. Cookies & Analytics

Our website may use cookies and similar technologies through Squarespace to help us understand website traffic and improve functionality.

You can control cookies through your browser settings.

Where legally required, we will request your consent before placing non-essential cookies.

7. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted service providers who help operate our website or business, such as:

  • Website hosting providers (e.g. Squarespace)

  • IT and administrative service providers

  • Professional advisers where necessary

All third parties are expected to keep your information secure and process it lawfully.

8. International Transfers

As some service providers may store or process data outside the UK, your data may be transferred internationally.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including responding to enquiries, providing services, complying with legal obligations, and resolving disputes.

10. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Request transfer of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any rights, contact:

Email: annabelsingh@theinwardgroup.uk

11. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

The Inward Group

Email: annabelsingh@theinwardgroup.uk